Terms & Conditions

1. General

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This website is owned and operated by Liza Bill. By purchasing from this store, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

 

2. Products

• Original artworks are created, packaged, and shipped directly by me (Liza Bill).

• Prints, apparel, and accessories are produced and fulfilled by trusted third-party print partners, including Inkthreadable (UK) and Gelato (global network).

• Colours may vary slightly from the images shown due to monitor settings and the nature of print production.

• Sizes are approximate and may vary slightly depending on the product type.

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3. Orders & Payments

• All payments are securely processed through Wix Payments, PayPal, or other available gateways.

• Orders are only confirmed once full payment has been received.

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4. Shipping

Original Artworks (handled by Liza Bill)

• Orders are carefully packaged and dispatched within 7 working days.

• Delivery options can be discussed upon purchase. Depending on your location, you may choose:

  • Direct delivery (via tracked courier)

  • Collection in person (by prior arrangement)

Print-on-Demand Products (Inkthreadable & Gelato)

• Items are produced to order and shipped directly from my print partners.

• Average production time:

  • Inkthreadable (UK): 3–5 working days

  • Gelato (global network): 2–5 working days, shipped from the nearest print facility to reduce costs and carbon footprint.

• Shipping costs are calculated at checkout (see Shipping Costs below)

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5. Returns & Refunds

• Original artworks: returns are not accepted unless the item is damaged in transit. Please contact me within 14 days with photos if this happens.

• Print-on-demand products (Inkthreadable & Gelato): as items are made to order, I cannot accept returns for change of mind. If your order arrives damaged or faulty, please contact me within 14 days with photos. A replacement will be arranged at no extra cost.

• Refunds are only issued if a replacement is not possible

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6. Custom/Commissioned Work

Custom artwork is non-refundable once production has begun.

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7. Legal Disclaimer

I retain full copyright of all artwork and designs. Purchasing a print or product does not transfer copyright or reproduction rights.

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🚚 Shipping Costs

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UK Shipping

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Original Canvas Shipping – £6.50
Tracked delivery within 5–7 working days.
Flat rate applies per order, regardless of the number of items.

Standard Shipping

• £2.99 — 0KG to 0.25KG

• £3.99 — 0.25KG to 0.5KG

• £5.50 — 0.5KG to 1.5KG

• £9.50 — 1.5KG to 5KG
  Free shipping on orders over £50.00
  Estimated delivery time: 5–8 business days

Europe Shipping

• £6.00 — 0KG to 0.25KG

• £9.00 — 0.25KG to 1KG
  Estimated delivery time: 7–12 business days

USA & Canada

• £12.00 — 0KG to 1KG

• Free shipping on orders over 1KG
  Estimated delivery time: 10–15 business days

Rest of the World

• £15.00 — 0KG to 1KG
  Estimated delivery time: 12–20 business days

Additional Information

• All delivery times are estimates and may vary depending on destination and customs processing.

• Orders are dispatched Monday to Friday, excluding public holidays.

• Tracking information will be provided once your order has shipped.

• Free shipping (where applicable) is automatically applied at checkout.